FAQ

Lead Time

Made to order pieces may take 4-6 weeks to be made before they are posted. If you need something sooner, look in the "ready to post" section of the shop, or get in touch directly to see  if a rush delivery is possible

Postage

Orders under the value of £150 will be posted with Royal Mail's Tracked 24 service. Higher value orders will be sent with Special Delivery, which will require a signature

Custom Orders

I love making custom pieces, if you have something special in mind contact me directly. Examples of my one off pieces are here

Jewellery Care 

Sterling silver will naturally oxidise through contact with the air. The best way to keep your pieces shiny is by wearing them, but if they need cleaning up, use a silver polishing cloth to buff the surface.

If the tarnish is very dark, line a bowl with kitchen foil, add baking soda and boiling water and soak the silver until the tarnish is removed. Please note this will also remove any dark oxidation that may be on your piece intentionally!

Gold vermeil should not be worn in water or overnight to preserve the gold layer. High contact points will wear to reveal the silver beneath over time and may need replating eventually to restore the original colour.

Solid gold will not tarnish in the same way silver does but lower carats especially may still need a gentle cloth polish from time to time. It can happliy be soaked in warm water with a mild soap and gently scrubbed with a soft brush.